New Client Process Details
Thank you for your interest in working with Mr. Coleman and our firm. Please review the below process, which includes a 1-hour initial consultation. Sometimes this is all that is needed, but if it appears you require more support beyond our call, we will discuss a specifically scoped project and retainer estimate at that time. Please note that initial consultations do not include doc review time or legal research before the scheduled call.
New Client Questions
What happens in the initial consultation? During this initial call, we will confidentially discuss your situation and ask questions needed to understand the details. Our goals are to (1) provide meaningful insights and offer potential strategies, and (2) explore practical ways to address your pressing business law needs. If further work is needed, Mr. Coleman will explain how the firm can help with additional representation - but you are not obligated to do so.
If I have a project or lawsuit that I already know needs additional support, can I skip the consultation? Think of the initial consultation like the necessary introduction and information gathering we need to perform regardless. It takes a little time to really know if the right question or problem is being answered, and this time is invaluable before jumping into the additional work. We will likely use some of the consultation time to discuss the scope of the projects and deliverables you need.
Do you require a retainer? For project based work or representation, yes we will ask for a retainer to be paid. During our initial consultation we can provide an estimate of the “retainer,” or deposit toward fees, which is paid by you and held in trust by the firm while we perform your services. You can later use the retainer to pay fees, or pay any invoice directly and keep the retainer on file for work as it continues. Client retainer funds are always carefully treated and accounted for in compliance with state bar rules and regulations, and are refundable if not needed to pay for your work and expenses.
How do you bill for additional work beyond the consultation? Mr. Coleman’s hourly rate for new clients is $495, and our other lawyers bill at rates between $435 and $525 depending on the attorney. Most work is time-based billing in 15-minute increments, but we can sometimes offer a flat-rate, as mutually agreed. We almost never agree to contingent fee based work.
Additional questions? Call our office at (512) 505-2314. You may click here to review our latest office policies to learn more about how we work.
Please Note: We will never take any action on your behalf until we have established an attorney-client relationship through a signed (wet or digital) documented engagement agreement and payment of a retainer.
The Law Offices of Shiloh A. Coleman, PLLC (Coleman Greenberg Business Law)
Copyright 2026